Terms of service Davos Systems LLC

Chat · version 2026-10-12

These terms cover Chat, the chat assistant included in the Sites Standard and Premium tiers. Reviews, Rebook, Textback, Answer and Sites Standard have their own terms, below. Terms for other products are not yet written; Davos Systems LLC will publish them before any agreement is signed against them. Davos Systems LLC was formerly named Davos LLC.

Who agrees. The agreement is between Davos Systems LLC, operating under the Davos Systems brand, and the business that approves its assistant on the private review page with the terms box ticked. Ticking that box and approving is agreeing to these terms.

Price. Chat is included in the Sites Standard and Premium tiers and is billed as part of that tier’s monthly plan, as listed on the pricing page and in your Sites statement of work. It has no charge of its own and no setup charge.

Cancelling. Email support@davossystems.com at any time to have the assistant switched off. It also ends when your Sites plan ends.

Missed payments. If a Sites plan payment fails and is still unpaid 14 days later, Davos Systems may pause the assistant until it is paid, and will email you before it does.

Changes. Davos Systems emails you at least 30 days before a change to the price or to these terms applies to you, and you can cancel before it does.

Your part. The rules you approve are your statements about your business, and the assistant repeats them to your visitors. Keep them accurate, tell us when they change, answer the hand-offs it sends you, and keep a privacy policy on your website that covers the chat. Until you do, the chat window links to Davos Systems’s privacy policy as the privacy notice shown with the chat. That does not replace your own obligations. If someone makes a claim against Davos Systems LLC because of the rules you approved, the information you gave, or how you use the assistant, you are responsible for it and will cover Davos Systems LLC’s reasonable costs of dealing with it, except to the extent Davos Systems LLC caused it.

Our part. Davos Systems runs the assistant from the rules you approved, tells visitors it is automated and that chats are recorded, emails you hand-offs and conversations, and uses conversations only to run the service. On request, Davos Systems deletes your conversation records.

No promise of results. The assistant is automated and can be wrong. Davos Systems does not promise any number of leads or bookings, or that the service is always available. Davos Systems may pause an assistant that is being abused, and will tell you when it does.

Not allowed. Using the assistant to give healthcare, legal or financial advice, or to collect payment card details or other sensitive personal information. The assistant’s replies are written by Anthropic’s AI model, so you also agree not to use it in any way Anthropic’s usage policy (anthropic.com/legal/aup) does not allow.

NO OTHER PROMISES. EXCEPT AS WRITTEN IN THESE TERMS, THE SERVICE IS PROVIDED AS IT IS AND AS AVAILABLE, AND DAVOS SYSTEMS LLC MAKES NO OTHER PROMISES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

LIABILITY. EXCEPT FOR FRAUD, GROSS NEGLIGENCE OR WILFUL MISCONDUCT, DAVOS SYSTEMS LLC’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, IS LIMITED TO THE FEES YOU PAID IN THE THREE MONTHS BEFORE THE CLAIM. DAVOS SYSTEMS LLC IS NOT LIABLE FOR LOST PROFITS, LOST REVENUE, OR INDIRECT OR CONSEQUENTIAL LOSSES.

Law. These terms are governed by the laws of the State of Georgia, and any dispute about them is decided in the state or federal courts located in Georgia.

Questions about this page go to support@davossystems.com or the contact page.

Davos Systems text messages · version 2026-10-12

The program. Davos Systems account and support texts, from Davos Systems LLC, operating under the Davos Systems brand. You join it by ticking the text-message box on a Davos Systems form, by texting our number first, or by calling our number when we cannot pick up: the call greeting says we will send you one text about your call. Joining is not a condition of buying anything. Texting is not switched on yet: nothing is sent until the mobile carriers approve the program.

What is sent. Replies about your enquiry and, if you become a client, messages about your setup and account, such as a draft ready for you to approve or an urgent call that needs you. No marketing texts are sent under this program.

Message frequency varies. Message and data rates may apply.

Help. Email support@davossystems.com or call (470) 824-5540.

Privacy. How we handle your number is in the privacy policy at /legal/privacy.

Carriers are not liable for any delayed or undelivered messages.

Reply HELP for help. Reply STOP to opt out; one confirmation text follows and nothing else is sent.

Davos Systems review-request texts · version 2026-10-12

The program. After Davos Systems finishes a job for you, one text asking you to review our service on Google, and at most one reminder if you have not opened the link. From Davos Systems LLC, operating under the Davos Systems brand. You join only by ticking the review-request text box on a Davos Systems form. It is separate from the account and support texts above. Joining is not a condition of buying anything. Texting is not switched on yet: nothing is sent until the mobile carriers approve the program.

Message frequency. Up to 2 messages per finished job. Message and data rates may apply.

Stop and help. Reply STOP to opt out or HELP for help. Or email support@davossystems.com or call (470) 824-5540.

Privacy. How we handle your number is in the privacy policy at /legal/privacy.

Carriers are not liable for any delayed or undelivered messages.

Reviews · version 2026-11-11

Who agrees. The agreement is between Davos Systems LLC, operating under the Davos Systems brand, and the business that submits the Reviews Get Started form with the last box ticked. Submitting that form and paying the first month is agreeing to these terms.

Price. $197 a month, which includes one location, and $97 a month for each additional location, as listed on the pricing page. Billed yearly, it is $157 a month for the first location and $77 a month for each additional location, charged once a year in advance. A location is one Google Business Profile: each profile whose review link requests are sent to counts as one location, whether or not it has a storefront. The first month, or the first year on yearly billing, is paid before Davos Systems turns sending on. The monthly fee is then charged each month on the same date until you cancel. Yearly billing is charged once a year on the same date until you cancel.

Cancelling. Email support@davossystems.com at any time. There is no minimum term. Sending continues until the end of the month you have paid for, then Davos Systems stops it and you are not charged again. On yearly billing, sending continues until the end of the year you have paid for, then Davos Systems stops it and you are not charged again. No part of a paid year is refunded.

If it never goes on. If Davos Systems does not turn sending on after you have paid, Davos Systems returns the full amount. Once sending is on, a month already started is not returned.

Changes. Davos Systems emails you at least 30 days before a change to the price or to these terms applies to you, and you can cancel before it does.

Your part. Send us only your own customers, whose details you collected when they used your business, and ask every customer the same way: do not choose who is asked based on whether you expect a good review. Do not offer anything in return for a review. Approve the request message before it is sent, keep your business name, mailing address and review link accurate, and tell us when they change. Requests are sent by email. If text messages are offered later and you turn them on, you confirm that each customer you send agreed to be texted.

Our part. Davos Systems sends each request from the message you approved, with your mailing address and a link to stop further requests, and honors every stop request. It does not send during your quiet hours, asks a customer at most once in the waiting period you chose, does not ask about jobs more than 14 days old, and stops the reminder once a customer opens the review link. Reply drafts are suggestions for you to review and post yourself; Davos Systems does not post to Google for you. If posting for you is offered later, nothing is posted without your approval. Customer details are used only to run the service, and on request Davos Systems deletes your records, as the privacy policy describes.

No promise of results. Davos Systems does not promise any number of reviews, any rating, or that the service is always available. Google decides which reviews it shows and may remove any of them. Davos Systems is not affiliated with Google. Davos Systems may pause sending for an account that breaks these terms or Google’s review policies, and will tell you when it does.

Liability. Davos Systems LLC’s total liability under these terms is limited to the fees you paid in the three months before the claim.

Law. These terms are governed by the laws of the State of Georgia.

Rebook · version 2026-11-02

Rebook was named Recall until 2026-10-16. A business that agreed to the Recall terms below moves to these terms 30 days after Davos Systems emails it notice of them, as described under Changes. Until then the Recall terms still apply to it.

Who agrees. The agreement is between Davos Systems LLC, operating under the Davos Systems brand, and the business that submits the Rebook Get Started form and then pays the setup fee and the first month through the payment link with the terms box ticked. Ticking that box and paying is agreeing to these terms.

Price. $247 a month, or $197 a month billed yearly ($2,364 a year, charged once a year in advance), and a one-time setup fee of $249, as listed on the pricing page. Both are charged at checkout. The monthly fee is then charged each month on the same date until you cancel. Yearly billing is charged once a year on the same date until you cancel. One plan covers up to four active campaigns.

What the setup fee covers. Registering your business with the phone carriers for texting from software, a phone number for your texts, and the import of your customer list. The setup fee is not returned once Davos Systems has submitted your carrier registration.

Carrier approval. The carriers decide whether and when to approve your registration, and Davos Systems does not control that. Sending starts when they approve it and you have approved your messages. If the carriers reject your registration, and reject it again after Davos Systems resubmits it, Davos Systems returns the monthly charges for every month in which nothing was sent.

Changes. Davos Systems emails you at least 30 days before a change to the price or to these terms applies to you, and you can cancel before it does.

Campaigns. Each campaign has its own message and schedule: a season of the year, a date range, a repeat interval, or a set number of days after a customer’s last service. You approve each campaign’s words, schedule and any link before it sends. If any of them changes after you approve it, the campaign goes back to draft until you approve it again.

Links. A message may carry a link only to a web address you gave us, such as your booking page or a rewards page you run. Davos Systems does not use link shorteners. Rebook does not track loyalty points or host a rewards page; any rewards program, and its terms, are yours.

Your part. Send us only your own past customers; customers who join through Tap to Join, below, add themselves. You confirm that each one agreed to receive texts from you, and that you hold a record of how and when they agreed, which you can show on request. Approve every message before it is sent, and keep your business name, hours, reply number and links accurate. You are responsible for the lawfulness of texting your customers, under federal and state rules, including the content of any offer, and for having your own attorney review your consent records. Rebook is not offered to healthcare businesses. Davos Systems LLC is not a law firm and gives no legal advice.

Our part. Davos Systems sends only the messages you approved, only to contacts with a consent record and its date on file, inside your sending hours and never before 8am or after 9pm local time, and at most once per customer in 30 days across all your campaigns. Every message carries your business name and opt-out language. Davos Systems honors every stop request, which ends every campaign for that customer, forwards every reply to your phone without answering the customer, and never adds a contact you did not send, except a customer who joined through Tap to Join by texting your join word or by submitting its consent form. Customer details are used only to run the service, and on request Davos Systems deletes your records, as the privacy policy describes.

Tap to Join add-on. Tap to Join is optional. It costs $39 a month on top of Rebook, monthly only, even when your Rebook plan is billed yearly. It is charged each month until you cancel it by emailing support@davossystems.com. Ask for it through the contact form; it is not on the setup link. It includes NFC stands and stickers, each with a QR code, which Davos Systems ships to you.

How joining works. A customer taps a stand or sticker with their phone, or scans its code, and opens your join page. The page shows your offer and opens the customer’s texting app with your join word already typed. The customer joins by sending that text from their own phone, or, where you have turned the form on, by entering their number on the join page and ticking its consent card, which is never pre-ticked. Rebook saves the number, the text or the card’s wording, when it arrived and that it came through Tap to Join as that customer’s consent record, and sends one welcome reply with your reward. That reply carries your business name and opt-out language. From then on the customer is treated like any other contact under Our part.

Your part for Tap to Join. You choose the offer and its terms, and you honor it for every customer who shows the welcome reply. Joining must never be a condition of a purchase. Before you turn the form on, your carrier registration must list it as a way customers opt in. Place the stands and stickers only where your own customers see them. Tap to Join is not offered to healthcare businesses.

No promise of results. Davos Systems does not promise any number of replies or bookings, or that the service is always available. Davos Systems may pause sending for an account that breaks these terms or the carriers’ rules, and will tell you when it does.

Liability. Davos Systems LLC’s total liability under these terms is limited to the fees you paid in the three months before the claim.

Law. These terms are governed by the laws of the State of Georgia.

Recall · version 2026-10-12

Recall is now Rebook. These terms apply only to a business that agreed to them before 2026-10-19, until the Rebook terms above apply to it.

Who agrees. The agreement is between Davos Systems LLC, operating under the Davos Systems brand, and the business that submits the Recall Get Started form and then pays the setup fee and the first month through the payment link with the terms box ticked. Ticking that box and paying is agreeing to these terms.

Price. $197 a month, and a one-time setup fee of $249, as listed on the pricing page. Both are charged at checkout. The monthly fee is then charged each month on the same date until you cancel.

Changes. Davos Systems emails you at least 30 days before a change to the price or to these terms applies to you, and you can cancel before it does.

Your part. Send us only your own past customers. You confirm that each one agreed to receive texts from you, and that you hold a record of how and when they agreed, which you can show on request. Approve every message before it is sent, and keep your business name, hours and reply number accurate. You are responsible for the lawfulness of texting your customers, under federal and state rules, and for having your own attorney review your consent records. Davos Systems LLC is not a law firm and gives no legal advice.

Our part. Davos Systems sends only the messages you approved, only to contacts with a consent record and its date on file, inside your sending hours and never before 8am or after 9pm local time, and at most once per customer in 30 days. Every message carries your business name and opt-out language. Davos Systems honors every stop request, forwards every reply to your phone without answering the customer, and never adds a contact you did not send. Customer details are used only to run the service, and on request Davos Systems deletes your records, as the privacy policy describes.

Liability. Davos Systems LLC’s total liability under these terms is limited to the fees you paid in the three months before the claim.

Law. These terms are governed by the laws of the State of Georgia.

Textback · version 2026-11-11

Who agrees. The agreement is between Davos Systems LLC, operating under the Davos Systems brand, and the business that asks for Textback and pays the first month through the invoice or payment link Davos Systems emails it. Paying is agreeing to these terms.

Price. $197 a month for each business number, or $157 a month billed yearly ($1,884 a year, charged once a year in advance), as listed on the pricing page. Carrier registration is included, and there is no setup fee. The first month, or the first year on yearly billing, is paid before Davos Systems turns texting on. The monthly fee is then charged each month on the same date until you cancel. Yearly billing is charged once a year on the same date until you cancel.

Cancelling. Email support@davossystems.com at any time. There is no minimum term. Texting continues until the end of the month you have paid for, then Davos Systems stops it and you are not charged again. On yearly billing, texting continues until the end of the year you have paid for, then Davos Systems stops it and you are not charged again. No part of a paid year is refunded. Switch your call forwarding off when the service ends.

Carrier approval. The carriers decide whether and when to approve your registration, and Davos Systems does not control that. Texting starts when they approve it and you have approved your greeting and questions. If texting never goes on after you have paid, Davos Systems returns the full amount. Once texting is on, a month already started is not returned.

Changes. Davos Systems emails you at least 30 days before a change to the price or to these terms applies to you, and you can cancel before it does.

Your part. Forward your business line through your Textback number, keep the forwarding on, and keep the call greeting that tells callers one text is coming. Approve your greeting and questions before anything sends, and keep your business name, hours, service area and booking calendar accurate. Answer the hand-offs Textback emails you. Textback texts only people who called or texted your business number, or ticked the text box on your website form; do not ask us to add anyone else, and do not use Textback for marketing or promotional texts. You are responsible for the lawfulness of texting your callers and leads, under federal and state rules. Davos Systems LLC is not a law firm and gives no legal advice.

Our part. Davos Systems sends one text after a missed call, from your Textback number, in the words you approved. It replies to people who text your number first, and to website form leads who ticked the text box, with up to three follow-ups to a form lead who stops replying. Texts go out only between 9 a.m. and 7 p.m. on weekdays, in the lead’s own time zone. Every first text names your business and carries opt-out wording. Textback does not quote prices. A reply of STOP ends the thread, and that number is never texted again by Textback or any other Davos Systems product. Anything Textback cannot answer goes to you by email. Caller and lead details are used only to run the service, and on request Davos Systems deletes your records, as the privacy policy describes.

AI. Replies after the first text are written by Anthropic’s AI model from the questions and rules you approved. You agree not to use Textback in any way Anthropic’s usage policy (anthropic.com/legal/aup) does not allow.

Phone numbers. Your business number stays yours; Textback works by forwarding. The Textback number Davos Systems assigns you belongs to Davos Systems, and it is not transferred to you when the service ends.

No promise of results. Textback is automated and can be wrong. Davos Systems does not promise any number of replies or bookings, or that the service is always available. Carriers may delay or block messages. Davos Systems may pause texting for an account that breaks these terms or the carriers’ rules, and will tell you when it does.

Liability. Davos Systems LLC’s total liability under these terms is limited to the fees you paid in the three months before the claim.

Law. These terms are governed by the laws of the State of Georgia.

Answer · version 2026-11-02

Who agrees. The agreement is between Davos Systems LLC, operating under the Davos Systems brand, and the business that signs an Answer statement of work. Signing the statement of work is agreeing to these terms.

What it is. Answer is an automated phone assistant. It answers the calls you forward to it, tells each caller it is automated, asks the questions you approved, and books visits on your calendar when your rules allow. It does not quote prices, diagnose problems, give safety advice beyond the safety line you approved, or take payment details. Anything it cannot handle goes to the people you name, as a live transfer during the hours you set or as an urgent message.

Price. $497 a month, or $397 a month billed yearly ($4,764 a year, charged once a year in advance), which includes 150 conversations each calendar month, and $2.00 for each billable conversation over that number, as listed on the pricing page and in your statement of work. A statement of work signed before 23 October 2026 keeps $1.50 for each billable conversation over that number. There is no setup charge. What counts as a conversation, and what is never charged, is defined in the statement of work, and every call it took is listed in your portal.

Text messages. Answer does not send text messages. If texting is offered later, it is added only under a signed change to your statement of work.

Recording and AI disclosure. The greeting tells every caller they are speaking with an automated assistant and, when recording is on, that the call is recorded. Recording starts only after that notice. You approve the greeting before it goes live, and you may not remove the automated-assistant or recording notice from it.

Emergencies. If a caller mentions gas, smoke, sparking, burning or a carbon monoxide alarm, the assistant tells them to leave and call 911 or the gas company, then tries to reach your on-call people. It is not an emergency service. It does not call 911 or a utility for anyone, it cannot judge whether a situation is safe, and it may not recognise every emergency. Your own emergency response stays your responsibility, and you initial a paragraph saying so in your statement of work.

Your part. Keep your call forwarding working, keep your calendar accurate, keep your on-call people and their hours current, and read and act on the messages it sends you. The script, rules and emergency wording you approve are your statements about your business. Keep them accurate and tell us when they change. Answer is not offered to healthcare businesses. The assistant’s replies are written by Anthropic’s AI model, so you also agree not to use it in any way Anthropic’s usage policy (anthropic.com/legal/aup) does not allow. That covers your own setup and instructions. Your callers are not bound by it.

Our part. Davos Systems runs the assistant from the rules you approved, sends you a summary of each call, routes hand-offs to your people, and uses call records only to run the service and count conversations. On request, Davos Systems exports or deletes your call records. Call records and transcripts are kept for 365 days and recordings for 90 days, and everything is deleted within 30 days after the service ends.

Phone numbers. Your business number stays yours; the service works by forwarding. The number Davos Systems assigns you belongs to Davos Systems. It is not transferred to you when the service ends.

Cancelling. On monthly billing, the service is month to month. Either side can end it with 30 days’ notice by email. When the service ends, switch your forwarding back to your own line. Davos Systems stops answering on the last paid day. On yearly billing, the service runs to the end of the year you have paid for, and no part of a paid year is refunded.

Missed payments. The monthly fee is charged by card in advance, and overage is billed on the next invoice. If a payment fails and is still unpaid 14 days later, Davos Systems may pause the assistant, and calls then ring through to the fallback number in your statement of work. Davos Systems emails you before it does. If it is still unpaid 45 days after it failed, the agreement ends.

Changes. Davos Systems emails you at least 30 days before a change to the price or to these terms applies to you, and you can cancel before it does.

No promise of results. The assistant is automated and can be wrong. It can mishear a caller, miss or mis-book an appointment, or fail to answer. Davos Systems does not promise any number of calls answered, leads, bookings or jobs, or that the service is always available.

LIABILITY. EXCEPT FOR FRAUD, GROSS NEGLIGENCE OR WILFUL MISCONDUCT, DAVOS SYSTEMS LLC’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR THE SERVICE, INCLUDING A MISSED, LATE OR WRONG BOOKING, A MISSED OR MISROUTED CALL, OR AN EMERGENCY CALL, WHETHER IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, IS LIMITED TO THE FEES YOU PAID IN THE THREE MONTHS BEFORE THE CLAIM. DAVOS SYSTEMS LLC IS NOT LIABLE FOR LOST PROFITS, LOST REVENUE, OR INDIRECT OR CONSEQUENTIAL LOSSES.

Law. These terms are governed by the laws of the State of Georgia, and any dispute about them is decided in the state or federal courts located in Georgia.

Sites Standard · version 2026-10-26

1. Who agrees. 1.1 This agreement is between Davos Systems LLC, operating under the Davos Systems brand (“we”), and the business named in the statement of work (“you”). 1.2 You agree by signing the statement of work (the “SOW”). You can sign on paper or electronically. The SOW includes these terms. 1.3 The person who signs confirms two things: they may bind the business, and the business is buying for business purposes, not personal or household ones. 1.4 If Davos Systems LLC changes its name, the agreement continues under the new name. Nothing else changes.

2. What we build: the SOW sets the scope. 2.1 The SOW lists every page we build and everything that is out of scope. We build only what the SOW lists. 2.2 If the SOW and these terms disagree, the SOW wins on scope, pages and price. These terms win on everything else. 2.3 We build the site at a private staging address. Your current site stays live while we build. 2.4 Revisions. We show you the full staging build and make the changes you ask for, in up to three rounds of revisions. A round is one set of changes you send us by email, across any pages. After the third round, or sooner if you are happy, we ask you to decide: approve the build and go ahead, or stop. If you stop, the SOW ends and you owe nothing. If you want more changes before you decide, we quote them in writing at $125 per hour (see 2.6) and do them only if you accept. You approve by email. Once you approve, the site is “approved”. 2.5 After approval we point your domain at the new site. The day it goes live on your domain is “go-live”. 2.6 Work outside the SOW, including changes after approval, costs $125 per hour. We quote it in writing first. We start only after you accept the quote. 2.7 We use AI tools to help draft copy and to process your photos, including Anthropic’s AI model. Nothing goes live until you approve it. You agree not to ask us to build anything that Anthropic’s usage policy (anthropic.com/legal/aup) does not allow. 2.8 If you do not reply for 30 days after we send you a written reminder, the SOW ends. You owe nothing, because nothing is due before approval.

3. Price and payment. 3.1 Build fee: $1,250, one time. We invoice it when you approve the staging build. Nothing is due before you approve. 3.2 The build-fee invoice is due within 7 days. We switch your domain to the new site only after it is paid. 3.3 Sites Standard plan: $97 per month, or $74 per month billed yearly ($888 a year). The first charge is on the go-live date. After that, it is charged on the same date each month until you cancel, or once a year in advance on yearly billing. 3.4 Changes: $125 per hour, quoted in writing and accepted by you before work starts (see 2.6). 3.5 Payments run through Stripe. The build fee is an invoice. The monthly plan is a subscription on the card or account you give Stripe. 3.6 Prices are the ones in your signed SOW. They change only as section 13 describes. 3.7 Prices exclude taxes. If tax applies, it is added to the invoice as a separate line. 3.8 Build only. If your SOW says hosting is not included, there is no monthly plan. Sections 3.3, 5 and 6.1 do not apply. After the build fee is paid we send you the site as a zip file, with the list in 6.2 and the DNS records in 6.5, and the site is yours to host. We do not host, maintain or report on it. Maintenance and the accessibility fixes in 14.4 are available only with a plan.

4. What is not paid back. 4.1 You pay the build fee only after you have seen and approved the staging build. It is the price of work you have already seen and accepted. It is not a deposit, and nothing is kept if you walk away early. 4.2 If you end the SOW before you approve, you owe nothing, and there is nothing to pay back. 4.3 Once you have approved and paid, the build fee is not returned. 4.4 A monthly charge already taken is not returned. That includes a charge for the month in which you cancel.

5. Cancelling. 5.1 There is no minimum term. 5.2 To cancel the monthly plan, email support@davossystems.com and give 30 days’ notice. The notice period starts on the day we receive your email. We reply to confirm your last paid day. 5.3 Hosting and billing continue until the notice period ends. 5.4 If a monthly charge date falls inside the notice period, that charge is taken. Your site then keeps running to the end of that paid month. 5.5 Your service ends on the later of two days: the end of the notice period, or the last day of the last month you paid for. That day is the “last paid day”. We never charge you for a day your site is offline. 5.6 After the last paid day we do not charge you again. 5.7 On yearly billing, your last paid day is the last day of the year you paid for, and no part of a paid year is refunded.

6. What happens when the service ends. 6.1 Hosting stops on the last paid day. The site stops loading at our hosting that day. The contact form and the monthly report run on our systems, so they stop then too. 6.2 Your files. Within 14 days after the last paid day, we email you a static copy of the site as a zip file. It includes a list of the third-party parts in your site and their licences (see 8.5). 6.3 We send the zip however the agreement ends, including for non-payment (section 12) or when we end it (12.4). 6.4 Your domain. The domain stays registered in your name. We never register it for you. On the last paid day we remove it from our hosting. Your domain’s records keep pointing at our hosting until you change them. 6.5 Before go-live we record the DNS records your domain used. We send them to you with the zip, so you can point your domain elsewhere. 6.6 Our hosting project. We delete the hosting project for your site 30 days after the last paid day. 6.7 Visitor enquiries are handled as section 9 says.

7. Your content and your photos. 7.1 You give us the content only you have: your services, your service area, your photos, your logo, and any facts about your business. 7.2 You confirm that: you own that material, or have the right to let us use it on your site; anyone who can be recognised in a photo has agreed to its use; the facts you give us are accurate. That includes licences, prices, service areas and any claims about your work. 7.3 Every page goes live only with your approval. What an approved page says about your business is your statement. Keep it accurate, and tell us when it changes. 7.4 You let us use your material to build, host and maintain your site while this agreement lasts. You also let us keep the copies section 9 and our records need. 7.5 We may decline to publish material if we believe it breaks the law or someone else’s rights. We will tell you why.

8. Who owns the delivered site. 8.1 Your material stays yours. 8.2 The site made for you. Once you have paid the build fee, we transfer to you whatever rights we hold in the copy, design and images made for your site. 8.3 AI-made material. Parts of your site may be made with AI tools. The law may not give anyone copyright in some of that material. We make no promise that you can stop others from copying it. 8.4 Our tools stay ours. We keep the tools, templates, code and know-how we use to build sites for everyone. You receive a permanent, free licence to use, copy and change any of our code that is in your delivered files. That licence covers running and changing your own site. 8.5 Other people’s parts. Some parts of your site belong to others, such as fonts, stock images or open-source code. Each stays under its own licence. You may use them only as that licence allows. The zip lists these parts and their licences. 8.6 Your domain is yours (section 6.4).

9. Enquiries from your visitors. 9.1 The contact form sends each enquiry to the inbox named in your SOW. 9.2 We also store enquiries so that we can deliver them and count them for your monthly report. We handle them on your behalf and only to run the service. We do not sell them, and we do not use them for our own marketing. 9.3 You decide how you use the enquiries you receive. 9.4 We add a short privacy note next to the contact form and in the footer of your site. It does not count toward the five pages in your SOW. You approve its text with the rest of the site. 9.5 We use service providers to run the service, as our privacy policy lists. 9.6 We delete the enquiries we store for your site 90 days after the service ends, or sooner if you ask. We keep a record that the deletion happened.

10. Google Business Profile. 10.1 You confirm that you own or control your Google Business Profile and may authorise others to work on it. 10.2 You authorise us to act on your profile as a Manager for the one-time setup in the SOW. You stay the owner. You can remove our access at any time. 10.3 We do not manage the profile after launch. We remove our Manager access once you confirm the setup is done. 10.4 Google decides what its services show and may change or remove anything on your profile. You are responsible for following Google’s terms for your profile.

11. No promise of results. 11.1 We build pages meant to rank and to bring in enquiries. Google decides where they appear. 11.2 We do not promise any search ranking, amount of traffic, number of calls, enquiries or bookings, or any revenue. 11.3 We do not promise the site will always be available. 11.4 The monthly report counts visits and form submissions from our hosting and form records. Other tools may count differently.

12. Missed payments. 12.1 If a payment fails, we email you a warning. 12.2 If it is still unpaid 14 days after it failed, your site goes offline until it is paid. 12.3 If it is still unpaid 45 days after it failed, the agreement ends. Section 6 applies from that day, and we still send you the zip. You are not charged for any day your site was offline. 12.4 We may end this agreement for any reason with 30 days’ notice by email. We take no further monthly charges after we give notice, and we send you the zip.

13. Changes to these terms or the price. 13.1 We email you at least 30 days before a change to the price or these terms applies to you. You can cancel before it applies. 13.2 The SOW you signed does not change without your written agreement.

14. Accessibility. 14.1 We build the site with care for visitors who use assistive technology. 14.2 We do not promise that the site meets any accessibility standard or law. 14.3 You are responsible for the accessibility of the content you supply and approve, such as the text in your photos and your documents. 14.4 While your plan is active, we fix accessibility problems you report in pages we built. This counts as a fix under maintenance, at no extra charge. 14.5 If someone makes a claim about the site’s accessibility, section 16 decides who covers it.

15. No other promises. 15.1 EXCEPT AS WRITTEN IN THESE TERMS AND THE SOW, THE SITE, HOSTING AND SERVICE ARE PROVIDED AS THEY ARE AND AS AVAILABLE. DAVOS SYSTEMS LLC MAKES NO OTHER PROMISES, EXPRESS OR IMPLIED. THAT INCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

16. Claims from others. 16.1 Someone may make a claim against Davos Systems LLC because of material you supplied, a page you approved, facts you gave us, or how you use the site or your profile. If so, you are responsible for it. You will cover Davos Systems LLC’s reasonable costs of dealing with it, including legal fees. 16.2 Section 16.1 does not apply to the extent Davos Systems LLC caused the claim.

17. Limit of liability. 17.1 LIABILITY. EXCEPT FOR FRAUD, GROSS NEGLIGENCE OR WILFUL MISCONDUCT, DAVOS SYSTEMS LLC’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS, THE SOW, THE SITE OR THE SERVICE IS LIMITED TO THE FEES YOU PAID IN THE THREE MONTHS BEFORE THE CLAIM. THIS APPLIES WHETHER THE CLAIM IS IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE) OR OTHERWISE. 17.2 NEITHER SIDE IS LIABLE TO THE OTHER FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR INDIRECT OR CONSEQUENTIAL LOSSES. 17.3 THESE LIMITS DO NOT APPLY TO YOUR DUTY TO PAY, OR TO YOUR DUTIES UNDER SECTION 16. THEY ALSO DO NOT APPLY WHERE THE LAW DOES NOT ALLOW THEM.

18. Law and disputes. 18.1 These terms and the SOW are governed by the laws of the State of Georgia. 18.2 Before either side starts a legal claim, it emails the other, and both try for 30 days to settle it. 18.3 Any dispute not settled that way is decided in the state or federal courts located in Georgia.

19. General. 19.1 These terms and the signed SOW are the whole agreement for Sites Standard. They replace earlier emails and calls about it. 19.2 If a court decides one part cannot be enforced, the rest still applies. 19.3 You may not transfer this agreement without our written consent. We may transfer it to a company that takes over our business, including under a new name. 19.4 Notices go by email. Ours go to the contact address in the SOW. Yours go to support@davossystems.com. 19.5 Some sections continue after the agreement ends: 4, 6, 7.2, 8, 9.6, 15, 16, 17 and 18. 19.6 We keep a copy of the version of these terms that you signed.

Sites Premium · version 2026-10-26

1. What these terms are. 1.1 Sites Premium is Sites Standard with more design work. The Sites Standard terms above apply to Sites Premium as written, with “Sites Standard” read as “Sites Premium”, except where this section says otherwise. 1.2 You agree by signing the statement of work (the “SOW”), on paper or electronically.

2. What Premium adds. 2.1 A hero built from your logo, with motion on the sections below it. 2.2 An extra design pass before you approve the build. 2.3 Sections designed for your business alone, as the SOW lists them. 2.4 Live figures from your own system or a 3D view only where the SOW lists them, and only once you give us the access or files the SOW names. 2.5 Photos. Premium is built from photos of your business: at least 12 recent photos of finished jobs, your team and your vehicles or shop. You send them, or we quote a local photo shoot in the SOW. We start the build once the photos the SOW names are in. Section 7 of the Sites Standard terms applies to them as written.

3. Price. 3.1 Build fee: $2,000, one time, in place of the $1,250 in Sites Standard 3.1. Everything else in Sites Standard sections 3 and 4 applies as written: there is no deposit, nothing is due before you approve, and we invoice the build fee when you approve the staging build and choose to go ahead.